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    Quality Improvement

    Industry leaders agree: the only way to survive in today’s competitive market is by obtaining customer satisfaction through the consistent delivery of high quality health care.

    How, then, do you build quality in your organization?

    The Mihalik Group’s team of quality improvement consultants works exclusively within the health care industry. Our consultants have first-hand knowledge of the challenges involved in designing, implementing, monitoring and evaluating quality management and improvement programs.

    TMG’s expertise is available in a full spectrum of arrangements tailored to meet your unique needs, including:

    • full management of quality improvement programs;
    • QI program design, implementation and evaluation of effectiveness;
    • assistance with development of committee structure and functions;
    • review of the adequacy of committee agendas and minutes;
    • management of committee meetings and writing of minutes;
    • development of indicators, measures and quality improvement activities;
    • development and presentation of quality improvement activities, including narratives and graphs;
    • statistical analysis of measurement activities;
    • assistance with development of practices in support of continuity and coordination within and between general medical care and behavioral health care;
    • evaluation of organizational standards for availability of providers and accessibility of services and related measurement processes;
    • education and training on the principles, tools and techniques of quality improvement;
    • review of communication practices with stakeholders;
    • development of provider and member communication materials.

    If you have quality improvement needs, The Mihalik Group will help you achieve your goals. We have QI staff available for short term and long term projects.

    For more information about TMG’s health care consulting services and products, please e-mail us or call (773) 929-4276.

    1300 W. Belmont · Suite 500 · Chicago, IL 60657 · 773-929-4276

    © 2016 The Mihalik Group. All rights reserved.