We conducts Member and Practitioner Satisfaction Surveys that empower health plans to develop precise interventions — ultimately improving overall member and provider experience.

The TMG Difference:​

• Ability to go beyond standard satisfaction metrics

  • ​We can collect data that provides actionable intelligence by developing tailored surveys. Instead of relying solely on generic scores, TMG creates bespoke assessments designed to yield richer, more meaningful insights.

• Collaborate with your organizations to identify target populations and include focused questions aimed at uncovering the root causes of dissatisfaction or service gaps. This targeted approach ensures data collection is relevant and directly informs strategic improvements by pinpointing specific areas needing attention.